help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 isn't reading my sleep correctly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-04-2020 06:41 - last edited on ‎10-04-2020 18:01 by Fitbit Moderator

‎10-04-2020 06:41 - last edited on ‎10-04-2020 18:01 by Fitbit Moderator

The last couple weeks I'm more getting a correct sleep reading.  Ex. it will say 3 hours when I've slept 6.  It used to be very accurate.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-04-2020 17:54

‎10-04-2020 17:54

Hi @KarenR647, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this situation, can you please let me know if your device is not tracking Sleep Stages or simplified sleep information? When was the first time you experienced this accuracy concern and how many times since then? In the meantime I receive your answers, please restart your Versa 2 and then try wearing it on your non-dominant hand when you're going to sleep.

 

Let me know if the issue persists. I'll be waiting for your reply. 

Best Answer
0 Votes