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Versa 2 isn't reading my sleep correctly

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‎10-04-2020 06:41 - last edited on ‎10-04-2020 18:01 by Fitbit Moderator

‎10-04-2020 06:41 - last edited on ‎10-04-2020 18:01 by Fitbit Moderator

The last couple weeks I'm more getting a correct sleep reading.  Ex. it will say 3 hours when I've slept 6.  It used to be very accurate.

 

Moderator Edit: Clarified subject

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‎10-04-2020 17:54 - last edited on ‎08-29-2025 08:35 by Fitbit Moderator

‎10-04-2020 17:54 - last edited on ‎08-29-2025 08:35 by Fitbit Moderator

Hi @KarenR647, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this situation, can you please let me know if your device is not tracking Sleep Stages or simplified sleep information? When was the first time you experienced this accuracy concern and how many times since then? In the meantime I receive your answers, please restart your Versa 2 and then try wearing it on your non-dominant hand when you're going to sleep.

Let me know if the issue persists. I'll be waiting for your reply. 

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