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Versa 2 isn't registering my steps or distance while on treadmill

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‎03-07-2021 13:56

‎03-07-2021 13:56

Versa 2 not registering steps or distance while on treadmill 

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1 REPLY 1

‎03-09-2021 13:43

‎03-09-2021 13:43

Hi @RSCD, welcome to the Community Forums. 

 

Thanks for the details shared about this situation with your Versa 2. To better assist you with this, please let me know if this happens with other exercises. Does your Versa 2 tracks your data correctly? When was the first time you noticed this? In the meantime, please restart your device by following the steps in this link How do I restart my Fitbit device?

 

By the way, I moved your post to this board in an effort to keep the forums organized. 

 

I'll be around. 

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