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Versa 2 isn't sending my text replies to phone

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‎03-30-2020 20:09 - last edited on ‎11-11-2024 06:28 by Fitbit Moderator

‎03-30-2020 20:09 - last edited on ‎11-11-2024 06:28 by Fitbit Moderator

I noticed maybe a couple days ago that all of a sudden when I reply to a message from my watch it says "message on it's way", but when I open my texting app on the phone the message was never sent. It doesn't even show up on my phone at all. I also noticed it doesn't show up on my watch either. I have restarted my versa 2 twice now. I have also checked to make sure all my settings in the fitbit app & on my phone are set right. It was working fine before this new update came out. I have a Samsung note 10 for my phone. Help please & thank you.

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2 REPLIES 2

‎03-31-2020 12:50

‎03-31-2020 12:50

@MsPrice2020 do you have a similar issue with replies to other messaging apps? E.g. whatsapp or telegram? Could you test it? Is it only Samsung messaging app? 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-31-2020 15:17

In response to Marrrmaduke

‎03-31-2020 15:17

None of the messaging apps are working. I tested messenger & textra no
reptiles went out via my fitbit.
Thanks
Shauna
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