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Versa 2 isn't tracking my calories burned accurately

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‎01-02-2022 14:51 - last edited on ‎01-03-2022 07:02 by Fitbit Moderator

‎01-02-2022 14:51 - last edited on ‎01-03-2022 07:02 by Fitbit Moderator

This is driving me nuts, need to resolve otherwise it goes back and I revert to my old faithful...calorie tracking during exercise is way off... 1hr walk does not burn nearly 600 calories, 300 cal ...hmm maybe, height and weight are recorded correctly, heart rate never exceeded 120bpm during exercise, and is set correctly for my age group, 50-59 with a max bpm auto set around 160 ish....what is wrong here, I can't do any more in entering data and checking accuracy it really is doing my head in , another one is, one day..almost sedentary, 17k steps, today I walked 4 miles, 12k steps...I mean....come on...wtf ...any suggestions before I send it back welcomes, thanks,  Deka

 

Moderator Edit: Clarified subject

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‎01-03-2022 07:20 - edited ‎01-08-2024 06:57

‎01-03-2022 07:20 - edited ‎01-08-2024 06:57

Hi there, @Dex2403. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

Since all the settings are set correctly, please  note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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