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Versa 2 isn't tracking my lengths

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‎03-03-2022 09:06 - last edited on ‎03-03-2022 11:03 by Fitbit Moderator

‎03-03-2022 09:06 - last edited on ‎03-03-2022 11:03 by Fitbit Moderator

When swimming I have to stop after every length for my Fitbit to catch up counting the length. If I keep swimming without stopping it doesn’t count the lengths

 

Moderator Edit: Clarified subject

 

 

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‎03-03-2022 11:09

‎03-03-2022 11:09

Hi there, @mcmanus.s1. Welcome to the Community Forums. Thanks for the details provided in your post. 

 

In addition, please make sure to have set your swimming pool length. For instructions, please visit this article and open the menu "How do I set the pool length for my Fitbit device?".

 

You can also restart your Versa 2 by following these steps.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-03-2022 11:09

‎03-03-2022 11:09

Hi there, @mcmanus.s1. Welcome to the Community Forums. Thanks for the details provided in your post. 

 

In addition, please make sure to have set your swimming pool length. For instructions, please visit this article and open the menu "How do I set the pool length for my Fitbit device?".

 

You can also restart your Versa 2 by following these steps.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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