01-25-2021 02:03 - last edited on 01-25-2021 06:46 by MarreFitbit
01-25-2021 02:03 - last edited on 01-25-2021 06:46 by MarreFitbit
My versa 2 is tracking my sleep but not tracking my sleep stages like REM etc. How can I get it to start tracking my sleep stages? I have tried cleaning my wrist and watch before going to bed, I have it on tight enough for it not to move on my watch please help. Also when my sleep records it labels that sleep wrong, so Sunday night it says Monday. Is there a way I can change what it says?
Moderator Edit: Clarified subject
01-25-2021 06:54
01-25-2021 06:54
Hi there @Cathenese, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
If you are not receiving sleep stages, please consider the following:
For more information, see How do I track my sleep with my Fitbit device? and What should I know about Fitbit sleep stages?
Regarding your inquiry, are you saying that your last night sleep is being showed on today's history? If that is the case, this is an expected behavior and cannot be changed or modified to be different. As an example, yesterday I went to bed around 8 pm and woke up today at 3 am, so my watch recorded my sleep during 7 hours (4 hours from yesterday and 3 hours from today). Once I synced my watch the sleep recording was showed up on today's history since I have slept 3 hours today (from 0:00 am to 3 am).
Let me know how it goes.
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01-25-2021 08:11
01-25-2021 08:11
I too am having the same problems as Cathenese since updating. I now only see sleep patterns instead of sleep stages, though my resting heart rate registered throughout. I have read all articles on tracking my sleep and the suggestions either didn’t work, or didn’t apply. Also, though my notifications are set to on my Fitbit no longer notifies me to move each hour when I haven’t taken the minimum number of steps.
01-25-2021 09:09 - edited 02-26-2024 03:36
01-25-2021 09:09 - edited 02-26-2024 03:36
@Dwrigz Welcome on board! Thanks for trying to troubleshoot the issue with your Versa before posting here.
Regarding the sleep issue, please try the following:
About the reminders to move, please check that this feature hasn't been accidentally turned off. To do so, please:
If your watch doesn't notify you about any of its features (notifications, alarms, goals, etc), please see Why din't my Fitbit device alert me?
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01-25-2021 10:42
01-25-2021 10:42
Thank you Maria. I’ve followed the steps you outlined and will check after sleeping tonight to see if that worked. Regarding the notifications...I read the article you linked. It appears my versa is in sleep and possibly do not disturb mode. If I swipe down for notifications the moon symbol is in the upper right. If I swipe up for daily stats the do not disturb symbol and the moon are both in the upper right. When I swipe left for settings, the sleep mode, do not disturb, as well as brightness and screen wake are listed, but inaccessible-its like they’re grayed out and no matter how many times I try to tap on them, there is no response. I have no idea how they got turned on as I’ve never used either one, and since I can’t access it on my watch, how do I turn these settings off? I’ve looked in the Fitbit app on my phone but haven’t found where to change those settings.
01-25-2021 11:02 - edited 08-31-2023 05:27
01-25-2021 11:02 - edited 08-31-2023 05:27
@Dwrigz You're welcome!
Please note you can't turn on do not disturb and sleep mode at the same time.
As per the description of your post it seems like you have sleep mode turned on. To turn it off, swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon (sleep mode).
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