Versa 2 isn't tracking my workouts automatically

[Amritha98]

Hi, I just got the versa 2 a week back. Been using it to track all my workouts this past week. It tracks my walk automatically every morning and for the workouts I use exercise tracking. I wanted to see if it could automatically track my workouts too, and it did. I have set the minimum time to 10+ minutes so that it tracks any workout beyond that time. But this morning I did a workout almost an hour and half long but it hasn't picked it up at all!! Not sure why. There wasn't breaks in between too so I'm not sure what's the problem and how I should handle it? 

[JuanJoFitbit]

Hi @Amritha98, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa 2 since it's not tracking your workouts.

I'd like you to restart your Versa 2 as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your workouts. Finally, monitor your watch for the next 24 hours and see if it tracks your workouts properly.

Keep me posted on the outcome.