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Versa 2 isn't tracking steps and other stats

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‎03-18-2021 18:30 - last edited on ‎03-19-2021 13:16 by

‎03-18-2021 18:30 - last edited on ‎03-19-2021 13:16 by

  • I got it two days ago it still says I have walked zero steps. Im almost positive it's synced I get emails an messages to it fron my phone so idk what to do need some help.

 

 

Moderator edit: subject for clarity 

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‎03-19-2021 13:15

‎03-19-2021 13:15

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post. I recommend trying the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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