06-17-2020 06:13 - last edited on 06-18-2020 14:41 by LiliyaFitbit
06-17-2020 06:13 - last edited on 06-18-2020 14:41 by LiliyaFitbit
My versa 2 screen won’t display when I tap it the left side bottom when tapped brings up exercise and nothing else only 2nd light on back lighting up, not sure what is wrong or how to reset ect!! Help
Moderator edit: subject for clarity
06-18-2020 14:38
06-18-2020 14:38
Welcome to the Fitbit Community, @Samantha2013.
I've moved your post to Versa Smartwatches board so we can keep our forums organized.
I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa 2 screen and that only second light on the back is lighting up. I totally understand how you are feeling and I am here to help you. I recommend following the steps from this help article to restart your watch: How do I restart my Fitbit device? I also recommend confirming if your watch is updated to the latest version: How do I update my Fitbit device?
For the information about navigating your device's screen see this help article: How do I navigate my Fitbit device's screen?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.