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Versa 2 keeps disconnecting from my phone

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‎05-16-2020 01:31 - last edited on ‎06-26-2020 15:31 by Fitbit Moderator

‎05-16-2020 01:31 - last edited on ‎06-26-2020 15:31 by Fitbit Moderator

I bought the new versa limited edition last week and I’ve been really disappointed with the connectivity between the watch and my phone. It doesn’t stay connected to alert me about messages and phone call and other notifications 

 

Moderator Edit: Clarified subject

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‎06-26-2020 15:33 - edited ‎03-03-2024 09:37

‎06-26-2020 15:33 - edited ‎03-03-2024 09:37

Hi there @LAshman1, thanks for stopping by. I'm sorry to hear about the syncing difficulties you've been having with your Versa 2. 

I've seen that you contacted our Support Team after posting here and they helped you with this concern.

Please don't hesitate to let us know if there's anything else we may do for you. 

Maria | Community Moderator, Fitbit


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