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Versa 2 keeps flashing the Fitbit logo

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‎07-27-2023 05:43 - last edited on ‎07-28-2023 10:09 by Fitbit Moderator

‎07-27-2023 05:43 - last edited on ‎07-28-2023 10:09 by Fitbit Moderator

I'm not sure what's going on, but my Versa 2 is continually rebooting. It's almost as if the FitBit logo is flashing every 4-5 seconds, will stay on the screen for about 8 seconds, and then go black again for 4-5 seconds.

It was working just fine last night and had a 50% charge and my app has records throughout this morning up until about 2 hours ago. Any way to go about fixing this?

Moderator Edit: Clarified subject

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‎07-28-2023 10:20

‎07-28-2023 10:20

Hi there, @AaronL88. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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