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Versa 2 keeps saying I'm 550 pounds

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My Versa 2 keeps setting my weight somewhere in the 500+lbs range and I go through and change it several times a day to what my correct weight for the day is but it won't stay on the weight I enter. Then going into the Fitbit app none of the weights I've entered through out the week have been saved just the random 500ish pounds my Versa 2 says I am so I have to erase all the weeks/months of data and guess what weight I was to try and keep a record/ catalog of how each week has been. Wondering if anyone else has had this issue and if so if there is any solution?

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