help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 losing pairing with iPhone 7

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-26-2020 00:06

‎07-26-2020 00:06

My versa 2 keeps losing its pairing with my iPhone 7. It seems to stay in place for a couple of days then drops off. I have gone through the process of forgetting the device on my phone and re-pairing  on the fit bit app and even restarted my phone but it’s still doing it. Any suggestions? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-12-2020 15:05

‎09-12-2020 15:05

I pair mine to new iPhone SE and it’s fine for a few times, but usually less than 4 hours it loses it’s pairing. Not sure if issue with new Versa 2 firmware or iPhone iOS update. But never had issues until recently. I have unpaired repaired soft reset. Don’t really want to to factory reset. Would be nice to figure it out. 

Best Answer
0 Votes