help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 more inaccurate heartbeat issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-01-2021 16:35 - last edited on ‎02-02-2021 05:33 by Moderator Alum

‎02-01-2021 16:35 - last edited on ‎02-02-2021 05:33 by Moderator Alum

Since the last software update the HR monitor is awful. I’ve tried to reset it and follow other posted suggestions. Even when I don’t have it on or it’s on the charger the HR is still climbing over 100! There’s no reason for it be registering any HR while on the charger. I also notice it gets stuck so at a particular rate if I don’t force a sync of some sort. I’m ready to toss the whole thing and move to apple!

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-02-2021 05:32 - last edited on ‎12-20-2024 08:34 by Fitbit Moderator

‎02-02-2021 05:32 - last edited on ‎12-20-2024 08:34 by Fitbit Moderator

Thank you for sharing that you're still having trouble with your Versa 2 @SunsetRunner. 

It seems that you already have a case created with the Customer Support team about this.

The Support team has been taking a bit longer to reply than usual via e-mail. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes