Versa 2 never tracks sleep after I wake up middle of the night

[Jinxxycat]

As the topic says, it never records my sleep after I wake up in the middle of the night.  If I get up at 5am to use the bathroom and then go back to sleep till 8am, it never records the last 3 hours.  All my settings are set to sensitive, and that all good stuff.  It’s on my non dominant wrist.  

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Jinxxycat.

Thanks for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

If you haven't done it already, please restart your watch by following these instructions.

Whether you continue experiencing the same situation, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Please let us know if you have any questions.

[Jinxxycat]

I’ve restarted over and over.  All my settings are good to go.  Been dealing with Fitbit for 5 years now.  Since the start of the sleep feature none of them have ever really been accurate.  Unless you sleep all the way through the night, they are just inaccurate.  How long do you need to be asleep for it to register?  

[EdsonFitbit]

Thank you for your response, @Jinxxycat.

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

When your body is completely at rest and you haven’t moved for about an hour, your Fitbit Versa 2 records that you’re asleep and it starts recording your Sleep Pattern (time spent awake, restless, and asleep). Your watch needs at least 3 hours of sleep data to estimate your Sleep Stages (light sleep, deep sleep, and REM).

You can try to set your sleep to Normal to see if there is any change.

See you around.