help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 no heartbeat

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2021 05:12

‎06-17-2021 05:12

I purchased my Fitbit from Amazon on 6/19/2020 I have reset it multiple times. Check to see if the settings were changed. Heartbeat setting is on. Changed clock faces. Nothing has worked. It doesn’t find my heartbeat or my spo2. There are no lights on the back. But as of today 6/17/2021 it should still be under warranty. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-17-2021 11:11

‎06-17-2021 11:11

Replace it under warranty right away.

Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

Best Answer
0 Votes