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Versa 2 no longer connecting to Galaxy S8

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‎03-28-2021 08:29

‎03-28-2021 08:29

I've done everything I can think of, reset both devices and even reset bluetooth connections in the s8 and nothing will get it to reconnect. Please help

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‎03-28-2021 09:05

‎03-28-2021 09:05

Hi @Design-nerd did you do a factory reset? This usually adds more problems. 

Normally I would go through the sync troubleshooting but I'm not sure if your tracker is still connected to your fitbit account. 

A factory reset removes the tracker from your fitbit account and requires setup. 

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