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Versa 2 no longer show fireworks when I reach my step goal

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‎06-28-2021 13:04 - last edited on ‎06-28-2021 17:05 by Fitbit Moderator

‎06-28-2021 13:04 - last edited on ‎06-28-2021 17:05 by Fitbit Moderator

Hi, since upgrading to premium, I no longer get the fireworks on my watch when I reach my step goal. Do I need to reset something? 

 

Moderator Edit: Clarified subject

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‎06-28-2021 17:08 - edited ‎02-07-2024 03:48

‎06-28-2021 17:08 - edited ‎02-07-2024 03:48

Hi there, @Blondie2504. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

As a first approach, I'd suggest checking if by any chance your step goal hasn't been recently updated to be a higher number of steps per day. For more information, see How do I track my health and fitness goals with the Fitbit app? 

If the issue persists, please try restarting your Versa 2. To do so, see How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


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‎06-28-2021 17:08 - edited ‎02-07-2024 03:48

‎06-28-2021 17:08 - edited ‎02-07-2024 03:48

Hi there, @Blondie2504. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

As a first approach, I'd suggest checking if by any chance your step goal hasn't been recently updated to be a higher number of steps per day. For more information, see How do I track my health and fitness goals with the Fitbit app? 

If the issue persists, please try restarting your Versa 2. To do so, see How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎06-29-2021 13:10

In response to MarreFitbit

‎06-29-2021 13:10

Thank you for your help, that worked! ☺️

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‎06-29-2021 13:39 - edited ‎09-18-2023 05:38

In response to Blondie2504

‎06-29-2021 13:39 - edited ‎09-18-2023 05:38

@Blondie2504 Awesome! I'm very glad to hear that the steps recommended did the trick. 😊

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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