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Versa 2 no power and no screen

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‎06-22-2021 03:18

‎06-22-2021 03:18

our device’s battery was depleted to 0%, and it doesn’t appear to be charging.

I have tried different blocks and sockets with no fix

i have left on charger over night with no fix

I have pressed the button for 30s to force restart with no fix

Please help - very frustrating

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‎06-22-2021 16:59

‎06-22-2021 16:59

Welcome to the Fitbit Community, @Gra25.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to resolve them.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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