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Versa 2 not able to respond to text messages

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‎09-07-2020 18:37

‎09-07-2020 18:37

I contacted the company on July 14th but no response yet. I received the Versa 2 in May. The feature to respond to text messages on the the smartwatch stopped working after a month. I would like this feature to work. Too late to retun the watch 

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‎09-07-2020 20:30

‎09-07-2020 20:30

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

Stepping in the U.S.A. since September 2013. Android 14

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