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Versa 2 not calibrating mileage correctly

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‎04-20-2020 08:58

‎04-20-2020 08:58

I use my Versa 2 on my daily walks. Up until last week, the mileage was accurate. Since that time, it does not calculate accurately. I see when I am walking that the numbers go from white to red, saying "Connecting." I wonder why this started to happen and what I can do to fix this problem.

 

I recently returned the Versa 2 that I received for Christmas because it was freezing up. I was sent a new one, which I started using on March 17 with no problems until this just started happening.

 

I have turned the Versa off, turned Blue Tooth on/off, removed the device, etc.

 

Thanks.

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‎04-20-2020 09:59

‎04-20-2020 09:59

Its big known problem that doesn't look like its getting fixed any time soon i'm afraid. There's a big thread here:

 

https://community.fitbit.com/t5/Versa-Smartwatches/Distance-on-GPS-map-doesn-t-match-with-exercise-s...

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