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Versa 2 not charging after being stored away

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‎03-28-2021 04:43

‎03-28-2021 04:43

The last time I used my versa 2 was just over 2 months ago and yesterday I decided to charge it up and start using it again. Only it won't charge at all. I have tried cleaning the contacts and I know the charger works as my wife's fitbit charges on it.

 

Any ideas? Thanks in advance.

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‎03-28-2021 19:30

‎03-28-2021 19:30

Welcome to the Fitbit Community @Dupri.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

In addition to the troubleshooting steps you've followed, you can find some other workarounds in this article that might help you out.

 

Whether this doesn't help, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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