Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not charging or powering on even with reset

Replies are disabled for this topic. Start a new one or visit our Help Center.

I’ve had my versa 2 since Christmas last year. It was used a few months then put in a drawer and forgot about until last week. I took it out and charged it then attempted to turn it on with no luck. I immediately thought my charger had broke and went and bought a new 1. Left it on the new charger overnight but the next morning had the same problem. So proceeded to do a hard reset on it. This also proved useless. Did I do it wrong? The videos I watched said just hold down the button for 15-20 second..I did that..repeatedly throughout the day..also tried holding it longer..and no luck. Is their anything else I can try? Is it worth it to have it fixed or should I just purchase another? Any help would be greatly appreciated.

Best Answer
0 Votes
2 REPLIES 2

Same problem with versa lite. customer service offered 50% discount on a new one or replacement with no extended warranty. 3rd device in one year. will not purchase another Fitbit device.

Best Answer
0 Votes
I have a versa lite that did this as well but I had bought it used and it
just completely stopped working about 6 months later witch is why I
purchased the verse 2 new 🤦‍:female_sign:
Best Answer
0 Votes