Versa 2 not charging

[Nixter]

Hello, can anyone assist me? My Versa 2 no longer charges, it is not the charger it is the device itself. The charging plates are worn so this is causing the issue. Does anyone else experience this issue?

[LucioFitbit]

Hi there @Nixter. Welcome to Community Forums.

I understand how you feel about this. I'd recommend you check these articles, Why isn't my Fitbit device's battery charging? and Can I extend my Fitbit device's battery life?.

If this doesn't fix the issue, please contact Support Team for further assistance.

Hope this helps.

[Nixter]

Good day Lucio

Thank you for your response. I have tried everything. I noticed this
weekend that my device only charges when lying on a specific side when on
the charger. Again, it is not the charger it is the device plates that are
worn down. See the photo attached. I have cleaned the contacts, yet it is
still an issue. Not sure how long it will still charge this way.

[image: Picture1.png]

[LucioFitbit]

Hi there @Nixter, it's good to see you in the Community.

I appreciate the information a picture shared. I understand the contacts in the back of your device are worn down, I'd recommend you contact Support Team for further assistance.

Have a good day.