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Versa 2 not counting steps in weekly hustle challenge

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‎07-19-2021 20:45

‎07-19-2021 20:45

It is tracking steps  but not transferring to challenge

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‎07-20-2021 19:06

‎07-20-2021 19:06

Welcome to the Fitbit Community, @Mountaingoatt.

 

Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. 

 

If you have any question, please let us know.

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‎07-24-2021 21:14

In response to EdsonFitbit

‎07-24-2021 21:14

No, IThey took the information and have not followed up. In addition, my Versa 2 has continued to decline and lose functions. It tracks on my phone but is no longer useful as a watch, the screen does not even display. It is only a year and a half old. Very disappointed in the quality!

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‎07-25-2021 14:11

In response to Mountaingoatt

‎07-25-2021 14:11

Thank you for your response, @Mountaingoatt.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

In this case, I would recommend updating Customer Support to get further assistance. You can chat with them online or give them a call. Please click here to get connected.

 

Feel free to contact us at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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