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Versa 2 not holding a charge

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‎06-29-2023 15:24 - last edited on ‎06-30-2023 12:10 by Fitbit Moderator

‎06-29-2023 15:24 - last edited on ‎06-30-2023 12:10 by Fitbit Moderator

I bought my original versa 2 back in 2020 and I have had nothing but issues. First I wasn’t getting notifications, then the screen went blank, then lines on the screen with the original and the replacement tracker.
Now the battery won’t charge past 99%, even if I leave it for 2-4 hours.  As soon as I take it off the charger it drops to 95%. How can it go from 99% to 95% in seconds???

The charge use to last 7 days now I’m lucky if I get 5 days.

Im ready to switch to another carrier of swart watches. 

 

Moderator edit: format. 

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‎06-30-2023 12:31

In response to Mr.James

‎06-30-2023 12:31

Thanks for getting back to us @CamMak222 and welcome @Mr.James. I'm sorry to hear that your Versa 2 is not holding charge.

Please check help article: Can I extend my Fitbit device's battery life?

Thank you for your advise @Mr.James. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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‎06-29-2023 16:10

‎06-29-2023 16:10

Try factory reset

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‎06-30-2023 12:31

In response to Mr.James

‎06-30-2023 12:31

Thanks for getting back to us @CamMak222 and welcome @Mr.James. I'm sorry to hear that your Versa 2 is not holding charge.

Please check help article: Can I extend my Fitbit device's battery life?

Thank you for your advise @Mr.James. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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