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Versa 2 not operating or connecting to Samsung Galaxy S

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‎02-24-2021 08:10

‎02-24-2021 08:10

I am having the issue of THE RED X...data not cleared, etc.  I've tried to reset and all of the other suggestions in this board, but to no avail.  I purchased my watch via Amazon and my return window JUST closed a couple of weeks ago.  How do I get this issue resolved?!

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‎02-25-2021 09:14

‎02-25-2021 09:14

@Rahima Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with this and thank you for troubleshooting this issue. Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps.

Alvaro | Community Moderator

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