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Versa 2 not picking up HR when it's cold

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‎12-04-2020 11:00 - edited ‎12-04-2020 11:00

‎12-04-2020 11:00 - edited ‎12-04-2020 11:00

Has anyone else noticed when your wrist is slightly cold the HR monitor stops working? 

This also happens when running outside? I have tried looser and tighter still during this activity stops recording. 🤔

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‎12-14-2020 14:23

‎12-14-2020 14:23

Welcome to the Fitbit Community @Emzemz.

 

Thank you for the information provided.

 

There are some factors that can affect your heart rate readings on your Fitbit Versa 2.

For instructions on how to resolve them please visit this article.

 

Please let us know if you have any question.

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