11-21-2023 02:19
11-21-2023 02:19
Within FitBit settings, I’ve chosen Nuuk Greenland as my current time zone. Unfortunately it is showing 1-hour off. ; i.e. actual time is 8:11 and Versa 2 is showing 9:11.
my IPhone is showing the correct time, 8:11
how do I fix it?
11-21-2023 08:04
11-21-2023 08:04
Hi there @LegacyCapt, welcome to the Fitbit Community.
Thanks for letting us know that you have changed the time to the right zone.
I can imagine that you have already followed the steps to change the time (How do I change the time on my Fitbit device?). In that case, please make sure to sync your Fitbit device once you have changed the timezone.
I will also recommend doing this:
If after doing this the time is still wrong, please try setting up your device as new. How do I set up my Fitbit device?
11-21-2023 19:13
11-21-2023 19:13
@LegacyCapt You can confirm the specifics for this, but it looks like Greenland made a change in its Daylight Savings Time. Other countries made changes, but Fitbit didn’t correct the time databases. You might need to turn off your automatic time zone, then manually choose a city that gives you the correct time.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-21-2023 20:57
11-21-2023 20:57
11-23-2023 13:21
11-23-2023 13:21
@LegacyCapt I’m surprised that my suggestion didn’t help you. There was a problem with Mexico and DST in the spring (Mexico changed and Fitbit didn’t update their database). Users were told to manually select a city that fixed their clock.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-23-2023 13:27
11-23-2023 13:27