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Versa 2 not receiving call/messages notifications

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‎05-02-2020 19:04 - last edited on ‎05-18-2020 11:18 by Fitbit Moderator

‎05-02-2020 19:04 - last edited on ‎05-18-2020 11:18 by Fitbit Moderator

I don't get my calls or messages on my versa 2 watch.

 

 

Moderator edit: updated subject for clarity

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‎05-18-2020 11:17

‎05-18-2020 11:17

Hi @mamucha, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Fitbit Versa 2 since it's not receiving call/messages from your phone.

 

Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the issues gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-02-2020 13:08

In response to JuanJoFitbit

‎09-02-2020 13:08

That link takes you right back to the home page

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‎09-02-2020 13:10

‎09-02-2020 13:10

 I was getting messages and phone calls on my Versa 2 just fine until I didn't about 3 weeks ago.  What the heck happened?  This watch is only  6 months old!

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