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Versa 2 not receiving call, text or emails notifications

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‎08-31-2020 16:12 - last edited on ‎09-03-2020 07:22 by Fitbit Moderator

‎08-31-2020 16:12 - last edited on ‎09-03-2020 07:22 by Fitbit Moderator

I recently began wearing my Versa 2 again after being injured. At first I could not get it to sync but after numerous attempts, it worked. Now I can not get anything else as in text, emails or calls from my cell. Is there hope for me out there?

 

 

Moderator edit: updated subject for clarity

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‎09-03-2020 07:21

‎09-03-2020 07:21

Hi @GChekas, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it won't receive text, emails or calls notifications.

 

In order to fix this issue, please follow the troubleshooting steps that are listed in this help article. After this, monitor your watch for the next 24 hours and see if it receives notifications properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎09-03-2020 14:44

In response to JuanJoFitbit

‎09-03-2020 14:44

So I followed the directions that you suggested and nothing happened. I now can not pair my Versa to my cell. I have restarted both with no results. I'll continue to try and will let you know if anything happens.

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