Versa 2 not receiving messages or emails

[kateha]

Versa 2 not receiving messages or emails anymore. Have tried all reported remedies. Nothing still.

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community @kateha. Thanks for letting us know that you have tried all reported remedies to receive messages and emails on your Versa 2. 

Could you please confirm that you have tried steps of help article: How do I get notifications from my phone on my Fitbit device? Do you get a message on your phone when you try setting the notifications?

Keep on visiting the forums.  

[kateha]

Tried everything, only started happening in the last couple of months

[Pattywac]

I contacted Support about this issue several weeks ago and it still hasn't been resolved.  The individual I chatted with said he saw that it was happening to more than me.  Just wish they would fix it.

[Tj9880]

Mine was doing that also,  I would restart my phone and get it to work again.  Would have to do that about 2-3 times a week though for the past few months.  Just today my versa 2 quit working on me.  Hopefully it's not your case

[kateha]

It makes no difference at all. Still the same, as I said tried everything over and over