Versa 2 not receiving notifications from Messenger

[GeertBouckaert]

I receive all my notifications, except not from Messenger.
Can anyone help me here?

Thanks!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@GeertBouckaert, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa 2 since it stopped receiving notifications from Messenger.

I would like to know what is the brand and model of your phone.

In the meantime, try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the notifications issue gets fixed.

Keep me posted on the outcome.

[GeertBouckaert]

I have done all I found in the help.

Did not work.



My phone is a Sony Xperia H3213





All other notification like email, whatsapp, they work…

Just Messenger not.



This is very sad for me because I use Messenger a lot.





Greetings,

Geert Bouckaert

[Mtc0211]

I have a Samsung Galaxy S10e and have the same problem. After trying many things I found if you disable the preview of the message in message settings you will get a notification you have a message on your Fitbit but will not be able to read it or respond to it from the Fitbit.  I found this somewhat helpful as at least I know I have a text. I contacted Samsung about the issue and they said their last update to Android 10 is still in the beta stage and a patch will eventually roll out to fix this.

[GeertBouckaert]

Mtc0211,

not seeing the message is not an option.

Why have a push if one can not read it?

But thanks for the answer!!

[GeertBouckaert]

Hi, no results after I have tryed everything...