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Versa 2 not receiving notifications from Samsung Galaxy S20+

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‎06-11-2020 21:11 - last edited on ‎08-17-2020 05:27 by Fitbit Moderator

‎06-11-2020 21:11 - last edited on ‎08-17-2020 05:27 by Fitbit Moderator

Just purchased a new phone -- the Samsung Galaxy S20+ 5G.  Unfortunately it looks like Fitbit does not yet supported this new phone.  Anyone else experiencing this?

 

 

Moderator edit: format

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‎08-17-2020 05:26

‎08-17-2020 05:26

Hi @PB8, welcome to our Fitbit Community! Regarding the notifications issue that your Versa 2 has experienced with your Samsun Galaxy S20+, I was able to get in touch with our Support team and was told that they assisted you via chat.

 

Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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‎09-15-2020 07:02

In response to JuanJoFitbit

‎09-15-2020 07:02

I am having the same issues with my Galaxy S20+.  How do I get help?

 

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