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Versa 2 not receiving notifications

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I have had my Versa 2 for a little over 2 years now. I have the Samsung S9+.  About 24-36 hours ago, all of my notifications (calls, texts, Fitbit, Whatsapp, bank, security system, e-mail) stopped coming through to my Fitbit.  I have checked the Notifications area, and all of the apps are checked.  I have unpaired my Fitbit and repaired it.  I have removed it from Bluetooth and added it back.  I have forced stopped the app.  I have powered off and then back on my phone.  I am at a loss.  Could someone please help me?

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30 REPLIES 30

Same issue. Going crazy 

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Hi Fitbit Friends...just checking in...has anyone's notifications started coming back to your watches yet?

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Mine has not.  It's frustrating!  Due to my mother's health, I count on the notifications when I am at work and my phone needs to be silenced.  

 

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@jncallaham nothing yet me with...I have tried all the troubleshooting tips but to no avail. Definitely an app update issue as mine was working fine until the weekend! 

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Thank you.  I can relate 1000%.

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@Lynnemcn thank you...so frustrating...my husband also has a Versa 2, but he's stills receiving notifications.

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My husband's quit the same day mine did but then started working again.  Mine has not! 

 

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Hey probably didn't do the update yet so tell him not to Sent via the Samsung Galaxy A12, an AT&T smartphone
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Hey - wanted to let you know that today I completely uninstalled my app on my phone today.  Went to Google Play Store and downloaded the Fitbit app.  Went through the process as if I was setting it up for the first time.  Signed in, set all the settings/notifications, and then rebooted both my Versa and my phone.  About an hour later my notifications started working again.  

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Hello there,
I got mine to work with several steps over and over. I had to delete the
Fitbit app from my phone then reinstall it. I then deleted my Versa 2 from
the app and reinstalled it. I also shut down the watch in the process also.
After all of this a few times I have all of my notifications. You might not
have to do it all but once. Remember to turn your ringer on or to vibrate
on your phone to get call notifications. I hope this helps.
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Tried that didn't work It will stop working again Sent via the Samsung Galaxy A12, an AT&T smartphone
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