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Versa 2 not receiving text notifications from my Android phone

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‎06-28-2021 14:29 - last edited on ‎06-30-2021 17:38 by

‎06-28-2021 14:29 - last edited on ‎06-30-2021 17:38 by

Just spent 30 min with support trying to figure out why I cannot get texts. My android phone and the fitbit app are current. We rebooted phone and app.. The tech said they'll email more suggestions....? Very disappointed 

 

 

Moderator edit: subject for clarity 

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‎06-28-2021 14:42

‎06-28-2021 14:42

I am having the same issuea going on 2 weeks now. And everything in the help support I tried and nothing has worked 

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‎06-30-2021 17:38 - edited ‎06-30-2021 17:39

In response to Becinhawaii

‎06-30-2021 17:38 - edited ‎06-30-2021 17:39

It’s good to see you in the community, @lmboothroses. Welcome to the Fitbit Community, @Becinhawaii.

 

@lmboothroses Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend you continue working with our Support team since they have already all the details and special tools to continue assisting you. 

 

@Becinhawaii I am sorry that you are going through the same situation. I appreciate your troubleshooting efforts and recommend confirming our complete instructions in Why are notifications delayed or missing? If the issue persists, please get in touch with our Support team for further assistance. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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