Versa 2 not receiving text notifications from my Pixel 2

[ATLBIT]

There are posts everywhere - literally across every social media platform - about the Versa 2 not showing text messages or phone calls. Add me to the list of very disgruntled owners.

I've gone through all the steps. I've handed my phone and watch to the head of our tech department. I've read posts and watched YouTube videos and STILL, I have no texts or incoming phone call notifications.

The app SUCKS! It is NOT user friendly and there are no answers anywhere that definitively answers the question of how to get this to work. 

And here I am in the Fitbit community asking for help. What is the step by step set up for a Versa 2 and a Pixel 2?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@ATLBIT, it's great to see you in our Fitbit Community. I'm sorry about the notifications issue that your Fitbit Versa is experiencing. I totally understand how you feel about this.

Please check out Kate's post where she shared more information about this issue and some tips that you can try in the meantime.

We really appreciate your patience with this. We also appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.

[OsideGirl]

Tried "Kate's Post". Still not working. 

[ATLBIT]

Y'all are always repeating the same thing. Never an answer or solution.