Versa 2 not receiving texts - Samsung S10 plus

[Kirsten417]

Hi all!

 Just in the past 3 days my Versa 2 has stopped receiving texts. It will still notify of incoming calls. Syncing seems to be a bit slow also. Through my phone, Samsung S10plus, I have all the correct settings applied for messaging. I have tried resetting my Versa, turned bluetooth off on my phone then back on again, even tried (from the fitbit app) uninstalling then reinstalling my Versa 2. Anyone have any other tips? Please and thanks!

[Leebabycake]

I was having the exact same problem so I downloaded Messages app and it started working perfectly. So it must be something with the default message app for Samsung. I went through a lot if tears and frustration to finally figure this out. Not even the fitbit support knew this. Very disappointed. I'm glad I finally got it to work. Maybe it'll work for you too. I hope fitbit works this bug out because it kinda sucks having to change message apps and having to relearn or get used to something different when it worked perfectly but just not with Versa 2 watch. UGH!! That was a nightmare headache to say the very least. Now I can move on with my life!

[Leebabycake]

I'm also AT&T and I switched to Messages by Google app. and everything started working great! 

[Matthew77]

Thanks so much for the reply. Yes, I also downloaded the Google messaging
app, and it instantly worked. Personally, I think it is a ploy by Samsung
in not playing nice. In other words, being like Apple, and making us use
only Samsung Electronics. I.e their (smart watches), for full
compatibility. Just my thoughts.

[Meja]

Hi all

My versa 2 has stopped receiving text and call notifications, have tried everything, switching off phone off and on. Uninstalled fitbit app and reinstalled it but still no joy. Phone is a Samsung a10