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Versa 2 not recognized on my MacBook Pro (Catalina 10.15.3 - the latest ...)

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‎02-18-2020 00:59

‎02-18-2020 00:59

Hi there,

 

I have an issue as I can not see my Versa 2 on ly MacBook Pro running Catalina 10.15.3.

Same computer was OK to see and synchronize an Alta HR, but not my Versa 2 (I was finally only able to activate it through a windows 10 computer, although the Fitbit help page says it is not possible ... anyway)

 

Can you please tell me if you succeeded in doing so or provide support ?

Many thanks in advance !

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‎03-05-2020 05:20

‎03-05-2020 05:20

Nobody to support ?

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