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Versa 2 not recording Km on bike exercise

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‎05-13-2020 12:44 - last edited on ‎10-23-2020 22:49 by Fitbit Moderator

‎05-13-2020 12:44 - last edited on ‎10-23-2020 22:49 by Fitbit Moderator

So I've tried deleting and reinstalling the watch and the app and I've also done the factory reset and set it up as a new device and I'm still running into the same issue , surely this has to be fixable I also have my phone with me on my journeys can someone from fitbit please help??

 

 

 

 

 

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Moderator Edit: Clarified subject

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