Versa 2 not recording any sleep data and can't add tiles

[niamhhhs]

I went to check my sleep info on the app and couldnt find the widget anywhere. When I finally found it, I couldn't add sleep or heart rate tracking to my Today. When I look at weight (which I dont track) it gives me the option to add it, so I'm confused as to why I'm suddenly not able to view my sleep or heart rate for the past week. I've tried logging out and back in, but it hasnt been recorded on either the watch or app for nearly a week. Yes I am wearing my watch correctly and have seen my heart rate being shown on the watch when I've occasionally checked in the middle of the night. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @niamhhhs.

I appreciate your participation in the Forums and sharing that your Versa 2 is not recording your sleep or heart rate data and you're unable to add these tiles to Today tab. Thank you for trying to resolve this and providing the additional details. I understand your concern and I am here to help. I recommend confirming if your device is paired to your Fitbit account by doing the following:

1. Tap the Today tab, and tap your profile picture.
2. If you don't see any device paired, tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

You can confirm the steps to add tiles on your Fitbit app dashboard at How do I add, remove, or rearrange tiles on my Fitbit app dashboard?

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

Let me know how it goes.