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Versa 2 not responding to arm motion

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‎01-17-2021 11:11 - last edited on ‎01-17-2021 20:14 by Fitbit Moderator

‎01-17-2021 11:11 - last edited on ‎01-17-2021 20:14 by Fitbit Moderator

Versa stop responding to arm motion

 

Moderator Edit: Clarified subject

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‎01-17-2021 20:14 - last edited on ‎07-08-2025 07:34 by Fitbit Moderator

‎01-17-2021 20:14 - last edited on ‎07-08-2025 07:34 by Fitbit Moderator

Hi @Srebro, welcome to the Community Forums.

Thanks for bringing this to our attention. To fix this situation, I'd first recommend our restart process following the steps that are specified on this help article and then, let's make sure that the QuickView function of your Versa 2 is on by following the next steps:

Swipe down from the top of the screen, and tap the quick settings icon. Then, in the quick settings screen, tap the screen wake icon, to adjust the setting:

  • When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
  • When you set Screen Wake to Manual (Button), press the button to turn on the screen.

I'll be here if further assistance is needed.

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