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Versa 2 not showing correct calories eaten

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‎06-10-2022 13:03

‎06-10-2022 13:03

I've input my calories eaten during the day,  yet it only shows 350!!. Have restarted phone, watch still no different.  Its showing the actual calories I've eaten which total 1250 calories but the overall total still shows 350. Help please. 

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‎06-10-2022 16:34 - edited ‎06-10-2022 16:36

‎06-10-2022 16:34 - edited ‎06-10-2022 16:36

Hello @Gillianince60 

 

I do know there is a known issue going on similar to the problem you are describing. It’s happening in both Android and on the IOS users.

Look here to view the thread containing the discussion in Android users:https://community.fitbit.com/t5/Android-App/Fitbit-app-not-tracking-food-and-calories-intake/m-p/515...

Here it is covered in iOS users:https://community.fitbit.com/t5/iOS-App/Fitbit-app-not-tracking-food-and-calories-intake/m-p/5154026...

If this is similar to what you are seeing as an issue happening to yourself then please note that the moderator in that thread acknowledges the issues and states this problem will be addressed in the next Fitbit Update. I would join that thread and participate in that conversation because when a tip or a solution is forthcoming it would certainly be announced there. 

😉I hope this provides you an answer for what you might be experiencing. 

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‎06-14-2022 00:42

In response to SunsetRunner

‎06-14-2022 00:42

Many thanks for taking the time to reply,  its much appreciated  😊 🙏 

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