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Versa 2 not showing feed after adding Ace2 to the phone

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‎02-01-2020 00:55

‎02-01-2020 00:55

Hi all, 

I installed my son's Ace2 to my phone yesterday and since then my feed is blank. I see my friend's list and the groups, but nothing in my feed. And also it's showing all unread notifications since I got my Versa 2 after I switch from Kids view. 

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‎02-05-2020 14:26 - edited ‎02-05-2020 14:27

‎02-05-2020 14:26 - edited ‎02-05-2020 14:27

@Jituschka It's nice to see you on the Community. Sorry for the delayed reply. 

 

It's pretty weird that your feed is blank. I would like you to log out from your app and force quit it. After this, please log back in and check if it shows your data. 

 

Additionally, you may want to check this article: How do I manage my Fitbit family account? 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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