help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not showing sleep score and other stats

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2020 07:46 - last edited on ‎12-05-2020 15:54 by Moderator Alum

‎12-04-2020 07:46 - last edited on ‎12-05-2020 15:54 by Moderator Alum

Versa 2 not showing sleep score, oxygen output or sleep graph. What to do ?

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-05-2020 15:54

‎12-05-2020 15:54

Hi, welcome to the Fitbit Community forums @JPLU.  

 

Thank you for all the details that you've provided about the inconvenience with your Versa 2 watch. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Let me know if you have further questions or if you continue to experience the same difficulties. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes

‎12-07-2020 05:49

In response to DavideFitbit

‎12-07-2020 05:49

I had same problem with sleep score. I cured my problem by ignoring Fitbit request to start program when I went to bed. Just went to bed and program worked by itself. I hope it helps.

Sent from my iPhone
Best Answer

‎12-08-2020 08:29

In response to JPLU

‎12-08-2020 08:29

That's good news, thank you for taking the time to share this update @JPLU. 😎 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes