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Versa 2 not showing zone minutes

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‎06-17-2021 03:32

‎06-17-2021 03:32

Hi. My new Versa 2 is displaying 0 for zone minutes. I certainly have warned zone minutes as I can see that my heart rate has been in the fat burn abs cardio zones for more than enough time, I have tried restarting the Fitbit,  updating it, logging in and out of the app and removing and re-adding the Fitbit. Any solutions? Thanks 

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‎06-17-2021 17:12

‎06-17-2021 17:12

Thank you for visiting the Fitbit Community, @elina-o.

 

Thanks for the information provided and for trying to resolve the issue with your Fitbit Versa 2.

 

If this is the first time that you experience this situation, I would recommend waiting for tomorrow's readings.

 

For information about how you earn Active Zone Minutes, please visit this article.

 

Whether you continue having difficulties, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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