Versa 2 not starting after factory reset

[jens123]

I wanted to reset my versa 2 so I could give it to my partner since I dont use it anymore.
I did the settings - about - factory reset way.

Now it will not start up again.

Pressing any or all buttons does nothing, I left it in the charger all day.

Send help 🙂

[SunsetRunner]

Try a Restart and do it several times if necessary.

[Paologuzzo]

È successa la stessa cosa a me.

Dopo aver effettuato un ripristino fabbrica non si è più riacceso, esce solo il logo fitbit che chiede di istallare l'app su Play store e non va oltre.

[jens123]

It does not respond to any kind of combination of buttons I press and hold.

It also does not show up when connected to a laptop. Makes connecting and disconnecting sounds non stop.

[SunsetRunner]

Contact Customer Support.