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Versa 2 not staying connected to bluetooth device

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‎01-28-2020 00:10

‎01-28-2020 00:10

My Versa 2 will connect to my bluetooth headphones but once i start playing pandora to listen to music after about 5-8 minutes the headphones and fitbit are no longer connected and my music stops. I have to reestablish the bluetooth connection to continue listening to music. Its not the headphones as ive used them wih other devices and they work just fine. 

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‎02-05-2020 12:40

‎02-05-2020 12:40

Welcome to the Fitbit Community @Ali121113.

 

I'm sorry to hear that your Fitbit Versa 2 is not staying connected to your Bluetooth headphones. Thank you for trying to resolve the issue before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of assistance as soon as possible. Thank you for your patience.

 

If you have any question, please don't hesitate to contact us back at any time.

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