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Versa 2 not syncing with my S20 phone

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‎05-09-2020 05:56 - last edited on ‎05-21-2020 09:16 by Fitbit Moderator

‎05-09-2020 05:56 - last edited on ‎05-21-2020 09:16 by Fitbit Moderator

I am having trouble syncing my versa 2 to my s20 ultra 5g 

 

Any help with this

 

 

Moderator edit: updated subject for clarity

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‎05-21-2020 09:15

‎05-21-2020 09:15

Hi @Captian_fatbell, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Versa 2 since it's not syncing with your phone. Please try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it syncs with your phone properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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