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Versa 2 not syncing with my phone

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‎07-06-2020 00:08

‎07-06-2020 00:08

Having issues with syncing my versa 2, Bluetooth is switched on. I’ve tried reinstalling the device but now it won’t let me it says Bluetooth can’t find it even though the device is paired up. Getting a bit frustrated as it was working fine yesterday 

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‎07-16-2020 07:10

‎07-16-2020 07:10

Hi @NiamhyBaby86, it's great to see you in our Fitbit Community! I'm sorry to hear about the syncing issue that your Versa 2 has experienced. I totally understand how frustrating this is and I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat and email. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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